Diamond Gleamers Cleaning Services — Accessibility Statement

At Diamond Gleamers Cleaning Services, we are committed to providing an accessible and user-friendly experience for all visitors, including those with disabilities. Our goal is to ensure that every customer can easily access our services and information online.

1. Our Approach to Accessibility

Our website is built on Housecall Pro, a platform that incorporates accessibility-focused practices into its site structure. While full compliance is an ongoing process, we strive to align our site with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which set the standard for accessible design across devices and abilities.

2. Key Accessibility Features

Our Housecall Pro-powered website includes:

• A clear and logical content structure for easy navigation
• Properly structured headings and links for screen readers
• High-contrast text and background colors for readability
• Alternative (alt) text for important images
• Support for both desktop and mobile devices
• Reduced use of unnecessary animations or motion effects

These features help make our website more accessible to people using assistive technologies such as screen readers or keyboard navigation.

3. Third-Party Content

Some areas of our website may use third-party tools (such as Google Maps or embedded scheduling features). While we work with trusted providers, these elements may not always meet the same accessibility standards. We encourage users to contact us if they encounter any issues.

4. Physical Accessibility

Our cleaning services are primarily provided at your location, so in most cases you do not need to visit a physical office. If you’d like to schedule an in-person consultation, please let us know of any accommodations you may need—we are happy to assist.

5. Feedback & Contact

We welcome your feedback on accessibility. If you experience barriers or need help navigating our website or scheduling services, please reach out:

Email: diamondgleamerscleaning@gmail.com

Phone: (916) 237-1686

We aim to respond to all inquiries within 2 business days.

6. Ongoing Commitment

Accessibility is an ongoing effort, and we’re dedicated to making improvements over time to provide equal access to all users.